| Many organisations realise that improvement to software practices lead to improvements in product quality, cost, on-time delivery, on-budget delivery and customer satisfaction. Whether new or experienced in process improvement many organisations encounter barriers which prevent their improvement efforts from being a success. Process improvement can be a challenging task.
Who should attend?
This course is aimed at organisations who wish to find out more about how to successfully plan and implement process improvements. It would be suitable for:
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those responsible for leading and those involved in process improvement activities
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managers who are supporting process improvement initiatives in their organisation
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members from other groups who will share the responsibility fro process improvement, such as Quality Assurance, Project Managers and Metrics Analysts
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Fees will not be reimbursed and will remain due in full if cancellations are received less than 7 working days before the course starts. However, names of participants may be substituted at any time.
Fees include course material and lunch. Please let us know if you have any special dietary requirements.
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This one-day training course will help delegates to understand how to successfully plan and implement process improvements in their organisation. It will describe a step-by-step approach to process improvement that really works and can be continuously used. It will guide delegates through planning and preparing for process improvement, assessing current activities, prioritising and implementing new and improved practices, conducting pilots and evaluations and making improvements available to the entire organisation. The techniques required for continuous monitoring and evaluation will also be examined.
A high emphasis will be placed on the cultural and organisational issues of introducing change as well as the infrastructure necessary to implement the improvements.
The course will provide details on the use of a continuous loop for a disciplined step-by-step approach necessary for process improvement, with steps to:
On
completion of this course, delegates will:
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Analyse
business needs
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Assess the
current process
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Prioritise
improvement opportunities
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Plan and
carry out improvement projects
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Review
results
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Sustain
and monitor improvements and
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Start a
new improvement cycle
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