Process
models give a "visual" view of a process that is usually
easier to understand and more intuitive than an equivalent procedure.
This is one of the reasons that ISO has adopted it for the new
version of the standard.
This approach has many benefits to a software company and can
be used for ISO certified as well as non-certified companies.
Benefits
include:
- Identification
of your key processes
- Models
are much easier for people to use
- Maintenance
is also easier
- Better
understanding of the sequence and interaction of your processes
- Improves
availability of information
- Easier
to measure, monitor and analyse the processes
- Acts
as a mechanism for continual improvement
The
approach uses diagrams to show the Inputs, Activities and
Outputs from each process. The inputs start the process, the
activities are the tasks carried out during the process and
the outputs are the deliverables from the process which can
then be independently checked.
Companies
that adopt the approach tend to see a big improvement in the
awareness of the development cycle and a better understanding
of how individuals activities fit into the bigger picture.
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| This
2-day course explains what process modelling is and how it can
be used effectively to streamline your development activities.
The course uses examples to work through the approach to ensure
that participants can effectively implement the approach internally.
Participant companies can bring along their own example procedures
to work on during the course if desired.
As
the course is specifically geared towards the Software Industry
you can be sure that our expertise in the area will make process
modelling a real benefit to your organisation.
Note:
This course can also be run in-house contact CSE Admin for
a quotation.
On completion of this course,
delegates will:
- Be
able to use the process modelling techniques to draw up
the key processes in the organisation
- To
understand how the models can help to identify the interfaces
between different processes whether they are internal or
external to the department/ company
- To
use the models to identify gaps in the process
- To
present the models to others in a confident manner
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| Who
should attend? |
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This
course is aimed at Project Leaders, Business Analysts, Quality
Managers, Quality Team Members and any personnel interested
in learning how to use process models to improve the software
development activities.
Note:
The modelling techniques can also be applied to companies
outside the software industry or those with a mix of hardware
and software.
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